Returns & Exchanges
At Madison Park®, we want you to love your home decor, but if you are not completely satisfied, we offer a 30-day window for returns on most items in their original condition. Our goal is to ensure your living space is exactly as you envisioned it with a seamless and fair exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your return is authorized, download and print the prepaid shipping label provided via email and attach it securely to your package.
Pack and Ship
Place the items in their original packaging, ensuring all tags and hardware are included, and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing